Written by O. Whittenbury, iGaming Content Editor
Reviewed by T. Graf, Gambling Compliance Expert — Meet our team
Last updated: 11.07.2026
Last updated: January 2026
These Terms and Conditions govern your use of 21Bit and the website 21bit-bet-au.com. Please read them carefully before registering an account. By creating an account and using our services, you confirm that you've read, understood, and agreed to these terms.
If anything here is unclear, contact our support team before you start playing. Don't just click through without reading.
21Bit is an online casino platform operating at 21bit-bet-au.com. We offer casino games including pokies, table games, and live dealer options. Our platform is intended for entertainment purposes only.
To open an account and use our services, you must:
Australia's Interactive Gambling Act 2001 restricts certain types of online gambling services. It's your responsibility to understand the laws that apply to you in your location before using this site.
You can only hold one account. Creating multiple accounts is strictly prohibited and will result in all accounts being closed and any winnings being voided.
When you register, you must provide accurate, complete, and up-to-date information. If your details change, update your account promptly. We may ask you to verify your identity at any time, and we're required to do so before processing withdrawals. This is standard KYC (Know Your Customer) practice.
Keep your login credentials secure. You're responsible for all activity that happens under your account. If you think your account has been compromised, contact us immediately.
We're required to verify your identity before processing withdrawals or if we have any reason to review your account. You may be asked to provide:
Failure to provide requested documents within a reasonable timeframe may result in your account being suspended and withdrawals being delayed.
All transactions are processed in Australian dollars (A$) unless otherwise stated. Minimum and maximum deposit and withdrawal amounts apply and are shown in the cashier section of your account.
Withdrawals will only be processed back to a payment method you've previously used to deposit, where possible. We reserve the right to request additional verification before approving any withdrawal.
Processing times vary depending on the payment method. We aim to process withdrawal requests promptly, but some methods may take several business days. We're not responsible for delays caused by banks or payment processors.
From time to time, we offer bonuses and promotions. Each offer comes with its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These terms are published alongside each offer.
Bonuses are intended for recreational players. We reserve the right to withhold or cancel bonuses if we believe they're being abused, if multiple accounts are involved, or if any other breach of these terms has occurred. Bonus funds are separate from real money funds and are subject to wagering requirements before withdrawal.
We're committed to promoting responsible gambling. We provide tools to help you stay in control, including deposit limits, loss limits, session time limits, and self-exclusion options. You can access these through your account settings or by contacting our support team.
If you feel your gambling is becoming a problem, please use our self-exclusion tool or reach out for help. Gambling Help Online is available 24/7 at www.gamblinghelponline.org.au or by calling 1800 858 858. The National Gambling Helpline is also available on 1800 522 728.
We may also impose limits or suspend accounts if we identify signs of problem gambling, even without a request from you. Player safety comes first.
The following are strictly prohibited on our platform:
Any breach of these rules may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities.
All games on 21Bit use certified random number generators (RNGs) to ensure fair outcomes. Game rules are available within each game. In the event of a discrepancy between what's displayed on screen and the game server result, the server result stands.
We reserve the right to void bets or game rounds if a technical error occurs that affects the integrity of the outcome.
All content on 21bit-bet-au.com, including logos, graphics, game content, and text, is protected by intellectual property laws. You may not copy, reproduce, or distribute any content from this site without our written permission.
To the extent permitted by Australian law, 21Bit is not liable for any indirect, incidental, or consequential losses arising from your use of the platform. This includes losses from technical failures, interruptions to service, or errors in game outcomes caused by factors outside our control.
Nothing in these terms limits our liability for fraud, personal injury caused by our negligence, or any other liability that cannot be excluded under Australian consumer law.
You can close your account at any time by contacting our support team. Any real money balance will be returned to you after standard verification checks, provided there are no outstanding issues with your account.
We may close or suspend your account without notice if we believe you've breached these terms, if we're required to do so by law, or for any other legitimate reason at our discretion.
We may update these Terms and Conditions from time to time. When we make significant changes, we'll notify you by email or through a notice on the site. Continued use of the platform after changes are posted means you accept the updated terms.
These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
Got a question or a complaint? Reach out to our support team through live chat or email on 21bit-bet-au.com. We aim to resolve all issues fairly and promptly.
18+ only. Gambling involves risk. Please play responsibly. For free, confidential support, contact Gambling Help Online at www.gamblinghelponline.org.au or call 1800 858 858.